Skilled Nursing § Assisted Living § Retirement Living § Home Care

 

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When do Health Center bills get mailed?

Health Center statements are typically mailed between the 10th and 15th of the month.  While St Camillus pre-bills for room and board charges, we must wait for outside service providers (i.e. pharmacy, medical supplies, etc.) to submit their charges in order to complete the billing process. 


When is payment due?

Payment is due upon receipt of the statement.


Who should I call if I have other questions regarding a Health Center statement?

You should call Pat Lewis at (414) 259-8366.


What is Co-Insurance A? 

Co-Insurance A relates to Medicare Part A charges.  Medicare pays 100% for the  first 20 days for an approved stay in a skilled nursing facility.  Starting on the 21st day  Medicare covers all but $114 per day.  The $114 per day the resident is responsible for,  is called Co-Insurance A.  This amount can be billed to a secondary insurance if the resident has one. St. Camillus will bill this directly to the insurance company but it will still show on the monthly statement because the resident is still ultimately responsible.
   

What is Co-Insurance B? 

Co-Insurance B relates to Medicare Part B charges.  Medicare B is billed for all out-patient services provided by St. Camillus Health Center (i.e. Therapy).  Medicare B pays 80% of the approved amount starting on the first day of services, the remaining is the residents responsibility and can be billed to a secondary insurance.   St. Camillus will bill this directly to the insurance company but it will still show on the monthly statement because the resident is still ultimately responsible.  It is important to note that the Co-insurance is an estimated amount.  It may increase or decrease upon Medicare’s determination.


Do I need to pay the Co-Insurance now or can I wait for my insurance company to pay it? 

If you do not have a secondary insurance carrier, yes you should pay it immediately.  However if you have a secondary insurance carrier, it is an option of yours to either pay it now or wait for a response from the insurance company.  If you pay the co-insurance and your secondary insurance carrier pays St. Camillus, we will issue you a reimbursement of this dollar amount.


What is patient liability?

Patient liability applies to individuals on Medicaid (Title 19).  Patient liability is the amount assigned by the state of Wisconsin that a resident must pay while residing in a skilled nursing facility.  A basic calculation of patient liability is a resident’s monthly income (i.e.  pension, Social Security) minus $45. 


Why am I being charged for a telephone installation? 

The fee is for activating the telephone jack in the resident’s room and for setting up an account for any long distance calls placed by the resident.  This service is performed by our Telecommunications Technician.  Typically this fee is only charged to new residents. Should a resident transfer from one room to another, this fee is waived. 


If I have questions regarding the medications the resident is being charged for,
who should I contact.

You could either call Roeschen’s Omnicare at (414) 486-3100 or the nurse manager on the unit.


If you are a perspective or current St. Camillus resident and you have other questions not listed above, please:

Call Pat Lewis weekdays at (414) 259-8366, or complete the information below to submit your question to Pat.


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St. Camillus
10101 West Wisconsin Ave. ~ Wauwatosa, WI  53226

414-259-6333 ~ marketing@stcam.com

   

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